LAB MANAGER / CLIENT TECHNICAL SERVICE CONSULTANT
A leading manufacturer of industrial chemicals, including metal pre-treatment chemicals used prior to painting, lubricants, stamping oils, coolants, water and wastewater treatment chemicals and industrial cleaners, is seeking a “key” member of its management team at its Cleveland, OH, headquarters.
This is a very unique, hands-on position, which requires a “dual role.” First, as Lab Manager: In this capacity, you will perform a variety of testing duties at the Cleveland laboratory such as corrosion testing, product and process testing and special lab projects. The lab operates a salt-spray cabinet year round to the ASTM B-117 specification. Secondly, you will assist clients as a Client Technical Service Consultant: In this function, you will travel to client industrial locations to help them train operators, monitor production processes, and resolve production issues. This responsibility requires travel approximately one week per month. Additional travel may be required for special customer projects. Some key customers require immediate phone support if a production process is shutdown due to chemical related issue. Unscheduled travel to the customer may be needed if required to correct a shutdown problem.
Because this position requires significant client interaction, excellent customer service skills are required. Finally, the ability to document lab reports accurately, and write summary customer and project reports clearly is necessary.
An engineering degree is required. Chemistry experience is a plus, but not required. This is a company fee-paid position. Salary commensurate with demonstrated experience.
Contact: Lou Cardinale, Express Employment Professionals