This is a very unique, hands-on position, which requires a “dual role.”  First, as Lab Manager:  In this capacity, you will perform a variety of testing duties at the Cleveland  laboratory such as corrosion testing, product and process testing and special lab projects. The lab operates a salt-spray cabinet year round to the ASTM B-117 specification.  Secondly, you will assist clients as a Client Technical Service Consultant:  In this function, you will travel to client industrial locations to help them train operators, monitor production processes, and resolve production issues. This responsibility requires travel approximately one week per month.  Additional travel may be required for special customer projects.  Some key customers require immediate phone support if a production process is shutdown due to chemical related issue.  Unscheduled travel to the customer may be needed if required to correct a shutdown problem.

Because this position requires significant client interaction, excellent customer service skills are required.  Finally, the ability to document lab reports accurately, and write summary customer and project reports clearly is necessary.